FAQ

Access & Membership

How do I access SuprAlgo features?

1. Sign up to a plan that fits your needs.

2. During checkout, make sure to enter your correct TradingView username and email address.
This is important to:
- Activate access to our premium TradingView tools
-Receive an email with a secure link to connect your Discord account

Once your subscrition is active:
- You’ll get instant access to the premium tools on TradingView in your "Invite-only scripts" folder on your Tradingview indicators tab.
- You’ll also receive an email to connect your Discord account and automatically get a premium role in our community server

Why can't I still access SuprAlgo tools after taking a plan?

If you're experiencing difficulty accessing SuprAlgo tools after purchasing a plan, there could be a couple of reasons behind it.

1. Caching issues are common, so try restarting your browser or app and re-adding the script.
2. Automated access processes generally take up immediately after signup but some times it may take up to 20 minutes to complete.
3. Ensure that you've provided the correct TradingView username during the order process.

If you still don't have access after 30 minutes, please contact our support team by submitting a ticket on our support here, and we'll promptly give you access.

Why when I open a SuprAlgo tool, it shows me "Study is not authorized"?

If you encounter the "Study is not authorized" message when opening a SuprAlgo tool, it may indicate a permissions issue.
Caching issues are common, so try restarting your browser or app and re-adding the script.

Double-check that you're logged in with the correct account credentials associated with your SuprAlgo membership.

If you still have problem with our tools, please contact our support team by submitting a ticket on our support here, and we'll promptly assist you in gaining access.

How long does it take to access the SuprAlgo Tools?

Access to SuprAlgo tools is typically granted instantly upon subscription. However, in rare cases, it may take a few moments for your membership to be fully activated. If you experience delays, please be patient for 30 minutes.

If you still don't have access after 30 minutes, please contact our support team by submitting a ticket on our support here, and we'll promptly assist you in gaining access.

Tools

Who are these tools designed for ?

SuprAlgo tools are designed for all types of traders, from scalpers and day traders to swing traders and even long-term investors.

They’re powerful yet intuitive, making them suitable for both beginners and experienced professionals.

What are SuprAlgo's tools used for?

SuprAlgo tools let you build and customize your own candlestick patterns — from classic setups like Engulfings or Morning Stars to fully personalized patterns based on your trading logic.

Candlesticks are pure price action — and mastering them means building high-precision, powerful strategies. That’s why SuprAlgo is entirely focused on candlestick-based detection tools.

Detect breakouts, reversals, pullbacks, strong or momentum volume spikes, and bounce or breakout zones on key bands like VWAP — all based on your custom candlestick patterns.

Everything you need to turn price action into real, actionable strategies.

Are your tools repaint?

None of SuprAlgo’s tools repaint. Why? Because we prioritize precision and real-time accuracy, so every signal you see is final — no redraws, no delayed updates, and no misleading changes after the fact. What you see is exactly what happened in the market.

Can I win every trade using your tools ?

While SuprAlgo's tools are designed to help you build strategies, analyze price action, and create setups tailored to your trading style, they do not guarantee success on every trade.

Trading involves risk. Our tools are here to support your decision-making — not replace it. Success also depends on your discipline, risk and capital management, and emotional control.Remember, the markets can be unforgiving, and it's essential to trade responsibly.

You can succeed in trading — but only if you take market risks seriously. SuprAlgo is here to help you build smart strategies that adapt to tough market conditions.

Is there a specific instrument or timeframe to use for the SuprAlgo tools?

SuprAlgo tools can be used across any instruments and timeframes, allowing flexibility to cater to different trading strategies and preferences.

Whether you're trading stocks, forex, cryptocurrencies, or commodities, our tools can provide valuable analysis and insights.

Can we use these tools on a Heikin Ashi or Line Chart?

Yes, SuprAlgo tools can be used on different chart types, including Heikin Ashi and Line Charts.

Our tools are designed to analyze price action and market trends across various chart formats, providing versatility for traders.

Does backtesting help ensure you have a good strategy?

Backtesting is a crucial tool for traders to assess the performance of their strategies by simulating them on historical market data. It allows traders to analyze how their chosen patterns or indicators have performed in the past and assess their effectiveness in various market conditions.

However, it's important to remember that past performance is not indicative of future results. While backtesting can provide valuable insights and help refine trading strategies, it does not guarantee success in live trading.

Traders should use backtesting as part of a comprehensive strategy development process and combine it with other risk management techniques to make informed trading decisions.

Billing

What payment methods are used and is it secure?

We use the Stripe payment system for processing payments, ensuring a secure and seamless transaction experience for our users.

Accepted payment methods include credit/debit cards, providing convenience and peace of mind when subscribing to SuprAlgo tools.

Do you offer a promo code?

Absolutely! To invite you into our community, we're delighted to offer you a promo code for a 25% discount on your Premium Monthly Plan. Use the code "SUPR25" when you checkout and start enjoying the benefits of SuprAlgo today!

How to update or cancel my subscription ?

Cancelling your subscription is easy and flexible. Simply log in to your Dashboard here, enter your email with which you purchased a SuprAlgo membership and manage your plans. If you encounter any difficulties, Our customer support team is ready to assist you.

Can I get a refund ?

Absolutely! We offer a 7-day risk-free on your first purchase. If you're not satisfied, simply email us within 7 days of your first subscription and we'll issue a full refund—no questions asked. Please note that this refund guarantee only applies to your first time subscribing to a SuprAlgo plan.

Contact our support by submitting a ticket here, and we'll promptly give you a full refund.