FAQ

Access & Membership

How do I access SuprAlgo tools?

To access SuprAlgo tools, simply sign up for a membership plan on our website. Once you've subscribed, you'll gain immediate access to our suite of tools.

Do you offer a Free trial ?

Absolutely!, we offer you a 7-day free trial to discover our tools. Once the 7 days are over, you will know if our tools could be a real way for you to improve your trading.

Do you offer a promo code?

Absolutely! To invite you into our community, we're delighted to offer you a promo code for a 20% discount on your first month. Use the code "WELCOME20" when you checkout and start enjoying the benefits of SuprAlgo today!

Why can't I still access SuprAlgo tools after taking a plan?

If you're experiencing difficulty accessing SuprAlgo tools after purchasing a plan, there could be a couple of reasons behind it.

1. Caching issues are common, so try restarting your browser or app and re-adding the script.
2. Automated access processes generally take up to 5-15 minutes but some times it may take up to 30 minutes to complete.
3. Ensure that you've provided the correct TradingView username during the order process.

If you still don't have access after 30 minutes, please contact our support team by submitting a ticket on our discord, and we'll promptly assist you in gaining access.

Why when I open a SuprAlgo tool, it shows me "Study is not authorized"?

If you encounter the "Study is not authorized" message when opening a SuprAlgo tool, it may indicate a permissions issue.
Caching issues are common, so try restarting your browser or app and re-adding the script.

Double-check that you're logged in with the correct account credentials associated with your SuprAlgo membership.

If you still don't have problem with our tools, please contact our support team by submitting a ticket on our discord, and we'll promptly assist you in gaining access.

How long does it take to access the SuprAlgo Tools?

Access to SuprAlgo tools is typically granted instantly upon subscription. However, in rare cases, it may take a few moments for your membership to be fully activated. If you experience delays, please be patient for 30 minutes.

If you still don't have access after 30 minutes, please contact our support team by submitting a ticket on our discord, and we'll promptly assist you in gaining access.

Tools

For whom are your tools suitable?

Our tools are suitable for traders and investors of all experience levels, from beginners to seasoned professionals.

Whether you're a scalper, day trader, swing trader, or long-term investor, our tools provide valuable insights and analysis to enhance your trading strategies.

Why are your tools useful?

SuprAlgo tools offer a range of features and functionalities designed to assist traders in making informed decisions.

From identifying key market trends to spotting potential trade setups, our tools provide valuable assistance in analyzing financial markets effectively.

Are your tools repaint?

Our tools do not repaint. We prioritize accuracy and ensure that our indicators function reliably.

Are your tools accurate?

Our tools are designed to provide the best accuracy possible to our users.

However, the effectiveness of any trading tool depends on various factors, including market conditions, individual trading strategies, and risk management. While our tools aim to assist traders in making informed decisions, it's essential to combine them with thorough analysis and sound trading practices for optimal results.

Can I be successful in the markets with your tools?

While our tools can provide valuable insights and assistance in navigating the markets, it's crucial to remember that trading involves inherent risks. The markets are inherently volatile and can be unpredictable at times.

Therefore, it's essential to exercise caution and be aware of the risks involved. Our tools are designed to complement your trading strategy and decision-making process, but they do not guarantee success on their own.

Success in trading depends on various factors, including market conditions, risk management, discipline, and individual trading skills. It's essential to use our tools as part of a comprehensive trading approach and to stay informed about market developments.

Remember, the markets can be unforgiving, and it's essential to trade responsibly and prudently.

Is there a specific instrument or timeframe to use for the SuprAlgo tools?

SuprAlgo tools can be used across a wide range of instruments and timeframes, allowing flexibility to cater to different trading strategies and preferences.

Whether you're trading stocks, forex, cryptocurrencies, or commodities, our tools can provide valuable analysis and insights.

Can we use these tools on a Heikin Ashi or Line Chart?

Yes, SuprAlgo tools can be used on different chart types, including Heikin Ashi and Line Charts.

Our tools are designed to analyze price action and market trends across various chart formats, providing versatility for traders.

What is the best configuration setup for SuprAlgo tools?

The best configuration setup for SuprAlgo tools may vary depending on individual trading preferences and strategies.

We recommend experimenting with different settings and parameters to find the setup that best suits your trading style and objectives.

Is it possible to automate my trades on a demo or real account?

While our tools provide valuable analysis and insights, automated trading on a demo or real account requires integration with compatible trading platforms and brokerages.

Currently, we do not offer the option to automate trades directly through our tools. However, we are continuously improving and expanding our offerings based on user feedback and market demand.

It's possible that we may include automated trading features in our tools in the future to provide a more comprehensive trading experience. Stay tuned for updates on new features and enhancements to our tools.

Does backtesting help ensure you have a good strategy?

Backtesting is a crucial tool for traders to assess the performance of their strategies by simulating them on historical market data. It allows traders to analyze how their chosen patterns or indicators have performed in the past and assess their effectiveness in various market conditions.

However, it's important to remember that past performance is not indicative of future results. While backtesting can provide valuable insights and help refine trading strategies, it does not guarantee success in live trading.

Traders should use backtesting as part of a comprehensive strategy development process and combine it with other risk management techniques to make informed trading decisions.

Billing

What payment methods are used and is it secure?

We utilize the Stripe payment system for processing payments, ensuring a secure and seamless transaction experience for our users.

Accepted payment methods include credit/debit cards, providing convenience and peace of mind when subscribing to SuprAlgo tools.

How to update or cancel my subscription ?

Cancelling your subscription is easy and flexible. Simply log in to your Account Manager, enter your email with which you purchased a SuprAlgo membership and manage your plans. If you encounter any difficulties, Our customer support team is ready to assist you.

Can I get a refund ?

Unfortunately, we do not offer refunds on our plans but we do offer a 7-day free trial with no credit card required to give traders the opportunity to ensure that our tools can suit their trading.